Customer Service /
Below you will find information about our warranty policy and how to make a warranty claim.
Phone: +46 370 - 33 97 32
Open weekdays: 8.00 am - 4.00 pm (UTC+2)
According to the the Swedish law Konsumentköplagen, you always have the right to issue a warranty claim about a product within 3 years of purchase, if you can prove that the product was faulty from the beginning.
In case of conflict, we will follow Swedish law and Allmänna Reklamationsnämndens (ARN) recommendations.
This form applies to purchases made in our own web shop, Hestra Concept Stores and purchases made through US retailers.
Goods purchased in store / through resellers should be directed to the place of purchase. If you are unable to get in contact with the retailer, then please send a warranty claim to our email.
NOTE! If you have bought your gloves in North America, please contact our US customer service instead for faster handling.
If you are a retailer and want to make a warranty claim please send an email to the adress below:
NOTE! If you are a North America retailer and want to make a warranty claim please contact our US customer service instead for faster handling.