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Customer Service /

Warranty claims

Warranty claims

Below you will find information about our warranty policy and how to make a warranty claim.

Contact

Phone: +46 370 - 33 97 32

Email: returns@hestragloves.com

Open weekdays: 8.00 am - 4.00 pm (UTC+2)

Warranty

According to the the Swedish law Konsumentköplagen, you always have the right to issue a warranty claim about a product within 3 years of purchase, if you can prove that the product was faulty from the beginning.

In case of conflict, we will follow Swedish law and Allmänna Reklamationsnämndens (ARN) recommendations.

Product warranty claim form

This form applies to purchases made in our own web shop, Hestra Concept Stores and purchases made through US retailers.

Privat customer - Hestra store

Made your purchase at a retailer?

Goods purchased in store / through resellers should be directed to the place of purchase. If you are unable to get in contact with the retailer, then please send a warranty claim to our email.

email: returns@hestragloves.com

NOTE! If you have bought your gloves in North America, please contact our US customer service instead for faster handling.

Are you a retailer?

If you are a retailer and want to make a warranty claim please send an email to the adress below:

email: returns@hestragloves.com

NOTE! If you are a North America retailer and want to make a warranty claim please contact our US customer service instead for faster handling.

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